General FAQs
- Do you sell paper manuals?
- Are there any benefits to purchasing a digital manual compared to a paper one?
- Will I be able to print a paper copy of the manual?
- I have slow internet is this a viable option for me?
- What options can I use to purchase a manual?
Downloading FAQs
- Why haven't I received anything in the mail?
- Where do I download the manual after I have paid for it?
- I am having trouble viewing/ downloading the manual
- I waited too long to download my manual and now it says the link has expired?
Other FAQs
No, we only sell digital manuals that you can instantly view and print off from your computer. If it is important that you have a physical copy of the manual we do offer the option to copy the manuals onto a CD or Flash Drive and ship it to you.
Are there any benefits to purchasing a digital manual compared to a paper one?
Yes! There are many benefits in using a digital manual rather than a paper one. To see all of the benefits of purchasing a digital manual please see this page: The Benefits of Digital
Will I be able to print a paper copy of the manual?
Yes! You can print out just the pages you need or the entire manual, and if you lose or damage the manual you can always print a new one. For more information visit this page: Printing Manuals
I have slow internet is digital manuals a viable option for me?
While having slow internet such as dial-up will make it more difficult to download our manuals it should not be ruled out completely. We do recommend that you look into also purchasing a CD or Flash Drive Add-on as a backup option.
What options can I use to purchase a manual?
We accept most popular forms of payment. For the most up to date list of accepted payments please visit this page: Accepted Payments.
Why haven’t I received anything in the mail?
Since we sell digital manuals the only time you will receive something in the mail is if:
- You purchased the CD Add-on or Flash Drive Add-on
- One of the manuals you purchased stated that you would be shipped a copy of the manual for free
If one of the two options above does apply to you and you have not received anything in the mail seven days after the purchase please let us know using the Contact Page.
Where do I download the manual after I have paid for it?
After you purchased a manual from us you will be emailed an email labeled "Download Keys". Inside this email will be the download links that you will use to download your manuals.
If you haven't received any emails from us:
- Our emails are being flagged as spam. Check your junk/ spam folder.
- You are checking the wrong email. Make sure you are checking the email that you used to register with.
- You misspelled your email when registering. Try logging into your Farm Manuals Fast account and click "modify account" see if the email you put down is the correct email. If not fill out this contact form and we will have to resend you the email.
If you have received emails from us, but have not received an email labeled 'Download Keys" it will be due to two reasons:
- PayPal or Google Checkout is still processing your payment. Usually payments are processed instantly, however sometimes it will take longer. If it has been over one hour since you paid and still haven't been emailed the download links fill out this form.
- You chose the "eCheck" method when paying with PayPal. We will have to manually push the order thru if you used the eCheck method of payment for PayPal. Fill out this form and check "yes" on the "if you paid with an eCheck" option.
I am having trouble viewing/ downloading the manual
If you are having any problems downloading a manual please check out our troubleshooting page here: Downloading Tips
I waited too long to download my manual and now it says the link has expired?
Due to security reasons the download links emailed to you will only last five days. After that you will need to contact us using the Contact Page. Using the drop-down menu select “Trouble Downloading a manual” and then “Download Time-limit Has Expired".
Yes! We sell all around the globe. There are some exceptions though, read this page for more information.
No, if you need to contact us please use this form. The reason for this is because in most cases there is nothing that we can state over the phone that will instantly solve the problem. Using a contact form gives us more information and lets us fix the problem. It also makes it much easier to send url links, files, etc.
If you've explored the above links but find you still need to get in touch with us let us know on our Contact Page.
We can usually answer emails within 24-48 hours. If it has been over two days and you have not yet received a response from us first check your spam folder and then try contacting us again using the contact form above. Make certain that when you type your email address into the form it is the correct spelling.
